Floyd, Kory, <br/><br/>
Communication matters / 
Kory Floyd, 
 - 2nd ed.8 
 - New York :  McGraw-Hill,  c2014. 
 - xxx, 381, [63] p. : 
<br/><br/><label>ISBN: </label>9780078036866 (pbk. : acidfree paper) 0078036860 (pbk. : acidfree paper) 
<br/><br/><label>Dewey Class. No.: </label>153.6  / FLO