Bell	 <br/><br/>
Managing Quality  - 
Desmond Bell	 
 - 1 
 - London						  Butterworth -Heinemann ltd  1994 
 - 236 
<br/><br/><label>ISBN: </label>75061823X				 
<br/><br/><label>Dewey Class. No.: </label>600  / BEL